Pay Your Wastewater Bill
Online Utility Bill Pay
Call 1-800-272-9829 or pay online by credit card. Select "Local Payments" and enter Jurisdiction Code 6523. A processing fee may apply.
Report a Sewer Backup
From time to time some homes may experience a sewer backup. In most cases the backup is due to problems in the home sewer lateral (typically tree roots). Learn more about sewer backups. Don’t Panic! Call us ASAP!
If you believe the sewer backup is being caused by a blockage in the city sewer main, call 1-316-775-4535 during regular business hours to report the backup. After hours, contact Public Safety Department at 1-316-775-4500 and they will page the wastewater operators who are on call.
What Can I Flush Down the Toilet?
Short answer: if it didn’t come out of your body and it isn’t toilet paper, then it does not belong in the toilet! Just because an item can physically be flushed, does not mean that it should. "Flushable" wipes, for example, do not break down in the sewer system and actually clog and break pipes, pumps, and lift stations, costing ratepayers like yourself major cash for sewer line repairs. Learn more about items that cannot be flushed down the drain.