Step 1: Apply for Service
Fill out the appropriate application form for utility service.
Residential - Application for Service
Commercial Application for Service
Realtor - Application for Service
Step 2: Bring ID
Bring your completed application, a current photo ID, and payment for utility connection fees to the Utility Office at 111 E. 6th. Renters should also bring a copy of renter's agreement.
Step 3: Payment Options
- Pay in Person (Drive Thru Drop Box)
- By Mail
- Sign Up for Automatic Debit using ACH (Bank Debit) Authorization Form
- Pay by Phone (800) 272-9829
- Pay Online by Credit Card*
Online Payment Instructions*
Call 1-800-272-9829 or click link to pay by credit card. Select "Local Payments" and enter Jurisdiction Code 6523. A processing fee may apply.
Emailed Utility Bill & Notices
Reduce the amount of mail you receive and help the City save on postage and paper costs. Fill out the form to receive your City of Augusta utility bill and notices by email. You also have the option to sign up for automatic bill payment directly from your bank account by filling out the information on the bottom portion of this form. You will still receive a copy of your bill, but the bill amount will automatically be deducted from your bank account on the bill's due date. Both of these services are free of charge.
Struggling to Pay your Utility Bill?
Assistance may be available: